The White Company Reviews

At The White Company, any item can be returned for free within 30 days if it is complete, in perfect condition, unused, unwashed and with its original packaging. However, purchases made online cannot be returned to concession stores. For returns outside the US mainland (including Canada), an International returns policy applies. To arrange a postal or courier return, a returns tool is available which guides on how to complete the return using the order number and email address. Tracked returns from the US are free. The refund will be for the amount paid, but won't include shipping costs. Sales Tax will be refunded for returned items but shipping charges are non-refundable. If a fault is identified, customer services can be contacted before returning the item.

In terms of shipping, Free Standard Tracked shipping to the US mainland is available. This applies to online and telephone orders within the US only. The offer will be applied automatically when the order value, net of discounts or promotions and sales tax, equals $100 or more for tracked shipping. Free delivery is only available on standard US delivery to addresses in the United States. Occasionally, free shipping offers can be found on the banner at the top of The White Company homepage and by signing up for The White Company newsletter for exclusive access to all their sales and special offers, including free shipping throughout the year.

The White Company is a brand known for its stylish, white homewares, combining the highest quality with affordable prices. The range includes linens, towels, and robes, all in a classic stark white. The products are designed in the UK and manufactured using the best materials from all over the world. The brand offers a wide selection of gifts, clothing, home goods, and baby items, all in stunning and simple neutral shades.

The White Company often has sales where customers can get up to 50 percent off across all departments, including clothing, fragrances, candles, and homeware. During Black Friday, the brand has been known to offer a 20% discount on everything on the site. However, promotional offers exclude items already included in a sale. If a customer is still waiting for an order and notices that the item has been reduced in price during a sale, the company will honor the reduced price.

Free tracked shipping is offered on orders over $150, and free returns are available on all orders. The brand also waives import taxes and duties. Despite the luxury of the products, much of The White Company catalogue is very affordable.

The White Company accepts the following payment methods: Visa, Maestro, Mastercard, American Express, Paypal, and Apple Pay. All transactions are taken in dollars ($). If a credit card is in any other currency, the rate of exchange will be that of the card issuer. Please note that an international processing fee may be charged by the card issuer. All online payments are via a secure server and all payment details are encrypted.

The White Company offers a range of popular products. In the realm of home fragrances, the Winter Home Scents collection is a best-seller, with its mix of cinnamon, clove, and orange often described as 'the scent of Christmas'. Another popular fragrance is Myrrh, an aromatic and warming scent perfect for the winter season.

In addition to home scents, The White Company also offers a variety of best-selling candles and diffusers. Some of the top picks include the Lime & Bay Signature Candle, Seychelles Signature Candle, and Spring Diffuser.

The brand also has a skincare line that includes serums, eye creams, cleansers, and moisturizers. Among these, the Hand & Body lotions and Bath foams & oils are quite popular.

Lastly, The White Company's Bath & Body Gift Sets in various fragrances like Seychelles, Tuberose & Cashmere, and Lime & Bay are best-sellers and make for perfect gifts.

Please note that the popularity of products can vary over time and it's always a good idea to check the latest offerings from The White Company.